Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.


Changes that may affect your visit:

Banff National Park gates

The Banff East Gate:
Parks Canada staff will be available to provide information about services currently available to visitors as well sell national park passes. We encourage contactless payment when possible.

David Thompson and Niblock Gate:
The David Thompson and Niblock Gates are open for the sale of Parks Canada entry passes. Contactless payment is encouraged.


For more information on passes and fees, please visit the Frequently Asked Questions page.
Visitor information centres

Banff Visitor centre

224 Banff Ave.

Visitors are encouraged to reach out to our Visitor Centre staff virtually for trip planning questions and to find out more information about the park over the phone (1-403-762-1550) or via email (pc.banff-vrc.pc@canada.ca).

Lake Louise Visitor centre

The Lake Louise Visitor Centre located next to Samson Mall in the Village of Lake Louise.

You can also contact to our Visitor Centre staff by email at pc.lakelouiseinfo-infolakelouise.pc@canada.ca or by phone at (1-403-522-3833).

Trail etiquette

While on the trails, please behave responsibly and practice physical distancing. Where possible, create two metres distance between you and other people by stepping to the side and not following directly behind the person or group in front of you. Safety is a shared responsibility. Let's work together to keep Banff National Park safe.

Indoor attractions

COVID-19 safety guidelines and how to make the most of your visit:

  • Parking. Parking in most areas of Banff National Park is in high demand; plan ahead and ensure you have back-up areas to visit. If the parking areas for your intended location are full, check BanffNow for alternative places to visit and the current status of available parking.
  • Transit. Plan your worry-free adventure. Explore Banff National Park using one of the many transit and shuttle options to enjoy the scenery without parking stress.
  • Make safe choices. Choose activities that correspond with your level of experience in order to avoid injury and/or getting lost and help minimize the demands placed on emergency response, search and rescue teams, and on the health care system.
  • Be self-sufficient. Pack a COVID kit that includes extra hygiene supplies such as hand sanitizer, soap, masks or face coverings, garbage bags and a tablecloth. You should be prepared to bring your own water and food.
  • Leave no trace. Help us keep these special places clean by using appropriate garbage containers or by taking all your garbage with you.

Wearing masks:

Parks Canada continues to follow the advice and guidance of public health experts to limit the spread of COVID-19, and reduce the risks to residents, visitors, employees and other users of Banff National Park.

Your safety when riding transit and shuttles

For more information about how to stay safe while riding transit, visit: explorethepark.ca.


Plan your visit:


This is an evolving situation. For more information visit the Public Health Agency of Canada Coronavirus disease page, the Alberta Health Services Coronavirus disease page, the Town of Banff Coronavirus disease page and the Town of Banff Temporary Mask Bylaw page.

Stay informed: