Sources of Federal Government and Employee Information

Introduction to Info Source

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities, and related information holdings of government institutions subject to the Access to Information Act and Privacy Act. It provides individuals and current and former government employees with relevant information to help them access their personal information held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

A centralized access point provides access to the Introduction and a list of organizations subject to the Access to Information Act and the Privacy Act. The Access to Information Act and the assign the President of the Treasury Board, as the responsible Minister, overall responsibility for the government-wide administration of the Acts.

General information

Background

The Minister of Environment and Climate Change is responsible for the Parks Canada Agency. Parks Canada protects and presents nationally significant examples of Canada's natural and cultural heritage, and fosters public understanding, appreciation and enjoyment in ways that support the preservation of the ecological and commemorative integrity Statements of these places for present and future generations. Canada's national historic sites, national parks, national marine conservation areas, national urban park and heritage canals, or which Parks Canada is a steward, offer Canadians opportunities to visit, experience and personally connect with these heritage places. In carrying out its responsibilities, Parks Canada works in collaboration with a number of partners, including Indigenous peoples, regional and national stakeholders, businesses and neighboring communities.

Parks Canada is responsible for application of the following legislation:

Responsibilities

The Parks Canada Agency mandate is defined in the Parks Canada Agency Act.

On behalf of the people of Canada, Parks Canada protects and presents nationally significant examples of Canada's natural and cultural heritage, and fosters public understanding, appreciation and enjoyment in ways that ensure the ecological and commemorative integrity of these places for present and future generations.

Canada's national urban park, national parks, national historic sites, heritage canals and national marine conservation areas, of which Parks Canada is the proud steward, offer Canadians opportunities to visit, experience and personally connect with these heritage places in ways that are meaningful to them. In carrying out its responsibilities, Parks Canada works in collaboration with the public, other federal departments, provinces, territories, Indigenous peoples and stakeholders.

As the first national park service in the world, Parks Canada is responsible for including representative examples of Canada's natural regions in completing the parks system. Thirty-seven national parks and 11 national park reserves represent 31 of Canada's 39 terrestrial natural regions and protect approximately 343,377 square kilometres of Canada's lands. Parks Canada is responsible for protecting these areas, and for managing them for visitors to understand, appreciate, and enjoy in a way that doesn't compromise their ecological integrity.

More information on Parks Canada's mandate and responsibilities is available at The Parks Canada mandate and charter.

Institutional Functions, Programs and Activities

Core Responsibility: Protecting and presenting Canada's natural and cultural heritage

Create national parks and national marine conservation areas; designate places, persons and events of national historic significance; protect and conserve natural and cultural heritage, guided by science and Indigenous knowledge; provide opportunities to discover, experience and fully enjoy Canada’s natural and cultural heritage; and carry out these responsibilities in collaboration with the public, other federal departments, provinces, territories, Indigenous Peoples and other stakeholders.

Program description

Access Routes, Infrastructure, and Community Services

As custodian of Canada’s largest portfolio of Federal lands, Parks Canada administers places that are home to permanent and seasonal communities and provide essential resources such as drinking water, hydroelectricity, and support for flood mitigation to other adjacent communities. The Access Routes, Infrastructure, and Community Services Program supports the management and operation of highways, water-level, and utilities infrastructure to provide critical transportation corridors and access routes, water management and key municipal-like services, and minimize potential service interruptions, asset failure, and associated impacts for Canadians, local communities and Indigenous Peoples.

It involves:

Operation, maintenance, and improvement of National and Provincial highways and critical access routes within Parks Canada’s protected areas and includes supporting infrastructure, snow removal, inspections, repairs and replacement of roadway surfaces, retaining walls, bridges, and culverts.
Water management and the management of critical bridge and dam infrastructure at all nine heritage canals for the safety and benefit of Canadians, including managing the flow and level of water to mitigate flooding, support hydro where applicable, and provide municipal water at the following five heritage canals: Trent-Severn waterway, the Rideau, Lachine, Chambly, and Saint-Ours canals.
Leasing and licensing of real property (land and/or infrastructure) for essential services in Parks Canada-administered and municipally incorporated townsites within National Parks.
Provision of municipal-type services and the management of related utilities infrastructure to support residents in all Parks Canada-administered townsites including services such as potable water and wastewater management, road maintenance, snow removal, and garbage pick-up and disposal.
Claims and Litigation Program (PC TTI THM CP 001)
- Claims and Litigation Program (PC PPU 040)
General Class Grants and Contributions Program (PCA IS CFOD 001)
- General Class Grants and Contributions Program (PC PPU 054)
Land use planning activities (PC HPCP RPAD LUPS 001)
- Land use planning activities (PC PPU 100)
Compensation claims regulation (PC TTI THM HM 001)
Highway Management Avalanche Control (PC TTI THM AC 002)
Highway Management Information and Outreach (PC TTI THM IO 005)
Highway Management Infrastructure Projects (PC TTI THM EP 003)
Highway Management Technical References (PC TTI THM TR 006)
Highway Operations and Maintenance (PC TTI THM OM 007)
Realty activities (PC IS RPAD 005)
- Realty activities ( PC PPU 101)
Townsite Management – Infrastructure Projects (PC TTI TM EP 001)
Townsite Operations and Maintenance (PC TTI TM OM 004)
Townsite Management - Technical References (PC TTI TM TR 003)
Highway Management Impact on Wildlife (PC TTI THM IW 004)
Water Resources (PC TTI TWM WR 001)

Cultural Heritage

The Cultural Heritage Program protects Canada’s rich and diverse history through the conservation of places, objects, and stories. Heritage resources are made accessible for public appreciation, ensuring identity, legacy and interconnectedness are transmitted across generations. Heritage assets are cared for by skilled specialists who manage the conservation, preservation and rehabilitation of historic buildings, landscapes, and archaeological resources. Sustainability, cultural and operational considerations guide authentic and meaningful public use. A national collection of objects is cared for at historic sites across the country and in specialized facilities. These assets provide an authentic foundation upon which history is shared, education and reflection takes place, and public value is created. Designation and commemoration, at the national level, of persons, places and events through inclusive and transparent processes reflect the diversity of Canadian society. In collaboration with Indigenous and equity-deserving historians and knowledge-keepers, the program explores ways to present diverse histories and objects and foster understanding of the complex history of Canada. To honour and support Indigenous stewardship of cultural heritage, capacity is strengthened through Indigenous cultural learning. Through collaboration and cultural competency growth, transformative perspectives increasingly inform the presentation and protection of cultural heritage. The program takes a values-based, evidence-informed approach, engaging heritage stakeholders and all levels of government. Through expert guidance and cost-shared support, it delivers high standards of practice and reinforces Canada’s role in global heritage leadership. From opportunities to connect through diverse narratives to investments in sustainable communities, the program helps ensure that Canada’s values, challenges and aspirations continue to shape a better common future.

Cultural Resource Management (PC HRC NP CRM 007)
- Research and Collection Permit System (PC PPU 061)
Environmental Assessment (PC HRC NP EA 001)
National Historic Sites and National Parks Conservation - Engineering and Architectural Projects (PC HRC NP EAP 004)
National Historic Sites Conservation - Engineering and Architectural Projects (PC HRC NHS EAP 003)
National Historic Sites Conservation - Environmental Protection (PC HRC NHS EP 004)
National Historic Sites Conservation - Resource Management (PC HRC NHS RM 005)
- Research and Collection Permit System (PC PPU 061)
National Historic Sites Conservation - Water Resources (PC HRC NHS WR 006)
National Historic Sites Conservation Programs (PC HRC NHS CP 002)
- National Historic Sites (PC PPU 085)
National Historic Sites, Historical and Contemporary Technical References (PC HPE NHS CTR 001)
National Program of Historical Commemoration (PC HPE NHS EP 001)
- National Historic Sites (PC PPU 085)
- National Program of Historical Commemoration (PC PPU 074)
Natural Resource Management (PC HRC NP NRM 005)
Other Heritage Places Conservation - Engineering and Architectural Projects (PC HRC OHP EAP 003)
Other Heritage Places Conservation Programs (PC HRC OHP CP 001)
- Heritage Lighthouse Program (PC PPU 052)
- National Historic Sites (PC PPU 085)
Other Historic Sites Conservation - Environmental Protection (PC HRC OHP EP 004)

Emergency and Wildland Fire Management

The Emergency and Wildland Fire Management Program enhances public safety by ensuring preparedness and response to a range of hazards and incidents through proactive planning, risk assessment, prevention and mitigation efforts, and coordinated emergency response operations. This includes preparing for and responding to wildfires, adverse weather events, avalanches and other emergencies. Activities include evacuation, wildfire, and emergency management planning, implementing mitigation and prevention measures, and responding to incidents. Emergency response activities include fire suppression, incident management, law enforcement, search and rescue, and avalanche response, among other things. The program also focuses on conducting after-action reviews to ensure continuous improvements, rebuilding and recovery efforts to restore affected areas, and supporting Indigenous stewardship practices. Through collaboration with local, regional, provincial/territorial, national partners and agencies, Indigenous partners, and other federal government departments, the program strengthens emergency preparedness, response, and recovery efforts to protect visitors and communities. The program increases resilience of Parks Canada managed lands to protect public safety and maintain and restore ecological integrity, cultural resources and cultural continuity. The program not only safeguards natural and cultural heritage but also contributes to community well-being, safety, and environmental sustainability. By anticipating, mitigating and preventing the impacts of emergencies, long-term costs are reduced, producing safer, more resilient communities.

Fire Management (PC HRC NP FM 002)
Highway Management Avalanche Control (PC TTI THM AC 002)
Wildland fire management (PC HPCP PAEC FM 001)
- Wildland fire management (PC PPU 001)

Nature Conservation

The Nature Conservation Program strengthens Canada's national parks and marine conservation areas by maintaining and enhancing ecological integrity and sustainability, while supporting Indigenous stewardship, climate resilience, and ecosystem services. The program uses an evidence-based, adaptive management approach that includes systematic ecological monitoring and planning, the implementation of on-the-ground and in-the-water conservation and stewardship activities, and the enforcement of legislation and regulations. From policy and partnering work, to boots on the ground, dedicated teams in science, GIS, protection, assessment, law enforcement, land management, and monitoring drive this work. Their efforts and specialized training and assets safeguard species at risk, protect ecosystems, and ensure that essential ecosystem services like clean water and air, erosion control, critical carbon storage and climate impact-buffering continue to deliver benefits to the planet, economy and right down to individual health. The returns on this work ripple outward, nurturing well-being, inspiring a deep sense of pride and belonging, and contribute to fueling passionate public support for nature. They also generate powerful economic spin-offs through nature-based tourism and regional job creation. The program aims to use two-eyed seeing approach that engages Indigenous and scientific knowledge and bolsters relationships with Indigenous partners, including Indigenous guardians, in ways that foster cultural continuity and support Indigenous stewardship practices. The delivery of the program depends on collaboration with other federal departments, provinces, and territories in areas where there are shared authorities.

Environmental Assessment (PC HRC NP EA 001)
Fire Management (PC HRC NP FM 002)
Highway Management Impact on Wildlife (PC TTI THM IW 004)
Mineral Resources in National Parks and National Marines Conservations Areas (PC HPE NP MR 001)
National Ecological Corridors program (PC HPE NEC 001)
National Historic Sites and National Parks Conservation - Engineering and Architectural Projects (PC HRC NP EAP 004)
National Historic Sites Conservation - Environmental Protection (PC HRC NHS EP 004)
National Historic Sites Conservation - Water Resources (PC HRC NHS WR 006)
National Marine and National Urban Park Conservation Areas Resource Management (PC HRC NMC RM 003)
National Marine Conservation Areas and National Urban Park Management (PC HRC NMC CM 002)

High Risk Activities (PC PPU 069)
Research and Collection Permit System (PC PPU 061)

National Urban Park Conservation (PC HRC UP PC 001)
Natural Resource Management (PC HRC NP NRM 005)

Visitor safety, human wildlife coexistence activities (PC PPU 203)
Ecological Monitoring Program remote cameras image (PC PPU 075)

Other Historic Sites Conservation - Environmental Protection (PC HRC OHP EP 004)
Parks Canada Resource Protection, Prevention and Law Enforcement (PC VE UP PLE 001)

Law Enforcement Program (PC PPU 072)

Parks Warden HR Administration (PC PAEC HR LEB 001)

Park warden administrative and relational database (PC PPU 073)

Species At Risk (PC HRC NP SAR 006)

Law Enforcement Program (PC PPU 072)

Water Resources (PC TTI TWM WR 001)

Operations Management

The Operations Management Program ensures the place-based leadership and coordinated delivery of Parks Canada’s whole mandate across national marine, and urbans parks, as well as national historic sites and heritage canals. It is the essential mix of managing the people, systems, plans, partnerships, operational infrastructure, and resources required for safe, effective, and sustainable operations. The program ensures that assets, including staff housing and general works compounds, are responsibly maintained; that other program outcomes are optimized, even when public interests may be competing; resource allocations are strategic, and the capacity to respond to chronic and emergent operational risks and incidents is sustained. It ensures staff are equipped and prepared to operate in complex, unique and often remote environments. Transparent and accountable decision-making is undertaken by integrating regulatory demands, permitting, stakeholder engagement, and issues management, while responding to expectations around public safety, legal compliance, and risk mitigation. It also supports the navigation of jurisdictional and land management matters, litigation, and relationships with Indigenous and federal, provincial, and municipal governments. By honouring and supporting Indigenous stewardship, the program helps ensure that heritage place governance respects Indigenous legal orders, rights, and responsibilities and supports Indigenous economic and tourism opportunities. Through effective management, the program delivers clear value to Canadians by protecting what matters, creating economic multipliers, and enhancing quality of life.

Aquatic invasive species prevention permits (PC PAEC HRC AIS 001)

Aquatic invasive species prevention permits (PC PPU 055)

Highway Management (PC TTI THM HM 001)
Highway Operations and Maintenance (PC TTI THM OM 007)
Law Enforcement Program (PC PAEC LEB 001)

Law Enforcement Program (PC PPU 072)

National historic site, parks, urban park, heritage canal and marine conservation area facilities and activities (PC VE NHS FA 002)
National Historic Sites, National Parks, Urban Park, Marine Conservation Areas and Canada Heritage Canals Sites Visitor Management (PC VE NHS VM 004)

Online sales of passes and permits (PC PPU 090)

National Marine Conservation Areas and National Urban Park Management (PC HRC NMC CM 002)

Administration of marine activity permits (PC PPU 201)
Compliance with marine activities in the Saguenay-St.Lawrence Marine Park (PC PPU 202)
High Risk Activities (PC PPU 069)
Marine activity certification (PC PPU 200)
Research and Collection Permit System (PC PPU 061)

National Volunteer Program (PC ERVE VEMD 001)

National Volunteer Program (PC PPU 081)

Parks Canada Employee Uniform Program (PC ERVE SSA UP 001)

Parks Canada Employee Uniform Program (PC PPU 096)

Parks Canada Resource Protection, Prevention and Law Enforcement (PC VE UP PLE 001)
Parks Canada Visitor Safety (PC VE NHS VS 005)

Law Enforcement Program (PC PPU 072)
Visitor safety, human wildlife coexistence activities (PC PPU 203)

Stakeholder and Partner Engagement (PC PAU SPE 002)

National Volunteer Program (PC PPU 081)

Townsite Operations and Maintenance (PC TTI TM OM 004)
Youth Employment and Skills Strategy at Parks Canada (PC HR YESS 001)

Youth Employment and Skills Strategy at Parks Canada (PC PPU 082)

Protected Areas Establishment

The Protected Areas Establishment Program establishes National Parks, National Marine Conservation Areas, designates National Urban Parks to conserve Canada’s natural and cultural heritage for present and future generations and identifies and supports ecological corridors that contribute to the effective management and climate resiliency of protected areas. As natural spaces come under formal protection in perpetuity the ecosystem services arising from them (biodiversity, clean air, water, erosion protection, resilience to climate change, pollination, carbon storage), can be effectively managed for long-term ecosystem and societal benefits. The program contributes directly to biodiversity conservation, climate resilience, healthy communities, socio-economic outcomes, and the inherent value of nature to Canadian culture and identity. The program is focused on collaboration and fosters respectful relationships and negotiations. Projects and initiatives are identified and co-developed with Indigenous partners and will lead to protected areas with shared governance regimes aligned with the principles of the Indigenous Stewardship Policy. Projects are conducted in co-operation with other key partners such as provinces, territories, and local governments. The program undertakes feasibility assessments, negotiations, consultations, research and policy development, and engagement with Indigenous Peoples and governments, other jurisdictions, stakeholders and the public.

Mineral Resources in National Parks and National Marines Conservations Areas (PC HPE NP MR 001)
National Parks, Marine Conservation Areas and Urban Park Establishment (PC HPE NMC EP 001)
Stakeholder and Partner Engagement (PC PAU SPE 002)
- National Volunteer Program (PC PPU 081)
- Parks Canada partnering, sponsorships and donations activities (PC PPU 004)

Public Understanding and Appreciation

The Public Understanding and Appreciation Program is dedicated to increasing awareness and appreciation of Parks Canada's invaluable services, which include the preservation of history, the protection of ecosystems, economic contributions, maintaining vital services, and fostering a sense of belonging and pride in Canada's precious places. By engaging with Indigenous partners, stakeholders, and the public, the program highlights the policy and communications work and daily interactions behind thousands of points of contact, leading to positive impressions and public support resulting in understanding, appreciation and action. These efforts include community engagement on conservation and presentation efforts, partnerships with local organizations, digital presence and engagement, and regional outreach, all of which play a crucial role in connecting Canadians and inspiring their involvement in the protection and presentation of the natural and cultural heritage of Parks Canada. Working in collaboration with Indigenous partners, the program contributes to the public's awareness and understanding of Indigenous heritage. Nationwide and international initiatives further connect the public with protected heritage places, fostering a deeper appreciation for ecosystem health and the diversity of people and histories within Canada. Ultimately, the program aims to inspire support for participative involvement to ensure that the benefits of protected places are enjoyed by all Canadians and encourage their participation in these preservation efforts.

Highway Management Information and Outreach (PC TTI THM IO 005)
National Program of Historical Commemoration (PC HPE NHS EP 001)
Outreach Products and Initiatives (PC PAU EEC 001)
Parks Interpretive Products (PC VE NHS IP 001)
- National Volunteer Program (PC PPU 081)
Stakeholder and Partner Engagement (PC PAU SPE 002)
- National Volunteer Program (PC PPU 081)
Visitor Promotion (PC PPS HPP VP 002)

Visitor Experience and Services (National Historic Sites and Canals)

The Visitor Experience and Services (National Historic Sites and Canals) program connects people with historically significant people, places, and stories that shaped Canada’s identity. Immersive, inclusive, and sustainable experiences at these sites foster engagement, learning, and well-being. Visitor infrastructure, like heritage buildings, greenspaces and exhibits, is designed and maintained to be safe, accessible, and welcoming. A lifecycle approach balances affordability, public demand, and sustainability, guided by visitor strategies and their deep appreciation for access to these places. Planning and research focus on visitor needs, accessibility, managing flows, and integrating protection into experience design. Online tools, like reservation systems and real-time updates, support trip planning for diverse users. Teams work with collections, refresh interpretive content, and adapt to evolving messaging and environments. Dialogue-based interpretation, guided and self-guided experiences, and interactive exhibits invite reflection on Canada’s evolving story. At canals, visitors engage with working heritage waterways, navigating locks and landscapes in a unique blend of exploration and history. Experiences are increasingly co-developed or delivered by Indigenous partners, with growing inclusion of their languages, stories, and voices to support shared stewardship, deeper understanding of place, and cultural continuity on the land, waters, and ice. Friends’ groups and partners enhance programming, support events, and animate sites with community spirit. Gift shops and goods offer visitors lasting, tangible connections. Visitor spending in communities during visits (e.g., on lodging, meals, souvenirs) provides economic benefits such as quality jobs in tourism, trades, and recreation across Canada. These experiences foster curiosity, pride, and a sense of belonging, delivering lasting value by sharing Canada’s history with current and future generations.

National historic site, parks, urban park, heritage canal and marine conservation area facilities and activities (PC VE NHS FA 002)
National Historic Sites, National Parks, Urban Park, Marine Conservation Areas and Canada Heritage Canals Sites Visitor Management (PC VE NHS VM 004)
- Online sales of passes and permits (PC PPU 090)
Parks Canada Visitor Safety (PC VE NHS VS 005)
Parks Interpretive Products (PC VE NHS IP 001)
- National Volunteer Program (PC PPU 081)
Visitor Experience Research (PC PPS HPP VER 001)
- Public content sharing (PC PPU 002)
Visitor Promotion (PC PPS HPP VP 002)

Visitor Experience and Services (National, Marine, and Urban Parks)

The Visitor Experience and Services (NP, NMCA and NUP) program helps people connect with nature, spend time with others, and experience places that shape Canada’s identity. National parks, marine conservation areas and urban parks offer distinct visitor experiences - from terrestrial to marine exploration to urban green spaces - each shaped by their environments and communities. Visitor infrastructure, from trails and docks to visitor centres and campgrounds, is designed to be safe, accessible, and welcoming. The scale of infrastructure varies; NPs typically offering more extensive services, while NMCAs and NUPs may have fewer facilities due to their ecological, geographic or administrative contexts. NUPs will vary widely relying more on partner investments than Parks Canada led programming and infrastructure. Dependent on the site and its management plan, staff support seasonal operations, maintain facilities, manage waste, provide information, and ensure visitor safety through education, prevention, and enforcement. Visitor planning aligns with sustainability, public demand and affordability. Online tools, like reservation systems and real-time updates, support trip planning for diverse users. Experiences are increasingly co-developed or delivered by Indigenous partners, with growing inclusion of their languages, stories, and voices. This supports shared stewardship, deeper understanding of place, and cultural continuity on the land, waters, and ice. Visitor spending in nearby communities (e.g., on lodging, meals, souvenirs) supports local economies and quality jobs in tourism, trades, and recreation. Connections with nature support well-being, conservation, pride, and belonging. This program delivers lasting value by facilitating access and enriching experiences for current and future generations.

Learn-to Camp Program (PC ERVE LTC001)
- Learn-to Camp (PC PPU 095)
Mi’kmaw Youth Archaeology Camp Program (PC HPCP OPS 001)
- Mi’kmaw Youth Archaeology Camp Program (PC PPU 097)
National historic site, parks, urban park, heritage canal and marine conservation area facilities and activities (PC VE NHS FA 002)
National Historic Sites, National Parks, Urban Park, Marine Conservation Areas and Canada Heritage Canals Sites Visitor Management (PC VE NHS VM 004)
- Online sales of passes and permits (PC PPU 090)
National Information Services (PC VEP OS 001)
- Online sales of passes and permits (PC PPU 090)
National Parks Visitor Permits and Registrations (PC VE NP VPR 009)
- Backcountry use permits (PC PPU 067)
- Fishing licenses and other permits (PC PPU 051)
- Huts permits (PC PPU 066)
- Parks Canada Reservations Services (PC PPU 068)
Parks Canada Visitor Safety (PC VE NHS VS 005)
Parks Interpretive Products (PC VE NHS IP 001)
- National Volunteer Program (PC PPU 081)
Points of Sales Services (PC ERVE POS 001)
- Point of Sales Services (PC PPU 091)
Research and Collection Permit Program (PC HPCP OCES 001)
Visitor Experience Research (PC PPS HPP VER 001)Visitor Promotion (PC PPS HPP VP 002)

Internal services

Internal services are groups of related activities and resources that are managed to support the needs of an organization's programs and other general obligations. Internal services include only those activities and resources that apply across the organization and not those provided specifically to a particular program. These groups are:

Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisitions management services

Acquisition management services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications services

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public – internal or external – receives government information and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Communications Class of Record
- Internal Communications Persona Information Bank
- Public Communications Personal Information Bank

Financial management services

Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human resources management

Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures.

They ensure that the human resources operations and programs of the department comply with applicable laws, regulations, policies and plans. It includes activities related to:

supporting recruitment, staffing and employee compensation processes
reviewing and assessing job descriptions, classifications and organizational design
maintaining human resources information systems
assisting with labour relations and compliance matters
human resources planning, data analysis, research and reporting
coordinating organization-wide training and development activities
delivering employee awards and recognition programs
managing employee performance and supporting talent development initiatives
monitoring workplace practices, health and safety compliance
promoting values, ethics and conflict of interest guidelines
engaging in equity and inclusion initiatives
Classification of Positions Class of Record

Staffing Personal Information Bank

Compensation and Benefits Class of Record

Awards (Pride and Recognition) Class of Record

Recognition Program Personal Information Bank

Training and Development Class of Record

Training and Development Personal Information Bank

Employment Equity and Diversity Class of Record

Employment Equity and Diversity Personal Information Bank

Occupational Health and Safety Class of Record

Information management services

Information management services involve activities undertaken to:

achieve efficient and effective information management to support program and service delivery
foster informed decision-making
facilitate accountability, transparency and collaboration
preserve and ensure access to information and records for the benefit of present and future generations
Access to Information and Privacy Class of Record

Access to Information Act and Privacy Act Requests Personal Information Bank

Information Management Class of Record

Library Services Personal Information Bank

Information technology services

IT services involve activities undertaken to achieve efficient and effective use of IT to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Information Technology Class of Record

Electronic Network Monitoring Logs Personal Information Bank

Legal services

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Legal services Class of Record

Management and oversight services

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures.

They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Cooperation and Liaison Class of Record

Executive Services Class of Record

Executive Correspondence Personal Information Bank

Internal Audit and Evaluation Class of Record

Planning and Reporting Class of Record

Materiel management services

Material management services involve activities undertaken to ensure that material can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Materiel Management Class of Record

Vehicle, Ship, Boat and Aircraft Accidents Personal Information Bank

Real property management services

Real property management services involve activities undertaken to ensure real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Real Property Management Class of Record

Real Property Management Personal Information Bank

Travel and other administrative services

Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.