Service Standards for Land Use Planning Services Fees — Program Specific Remissions Approach
12.2 Land Use Planning Services
On this page
1.0 Context
In this section
The section applies to service fees under the National Parks of Canada Land Use Planning Regulations. The regulations authorize the provision of land use planning services including the issuance of authorizations, permits, and other land use planning administration services.
These service standards are Parks Canada’s commitment to process and respond to applications or requests within reasonable and predictable timeframes.
Performance target
Parks Canada will aim to meet these service standards 75% of the time, resulting in less than 25% of fees collected to be remitted as a result of unmet service standards.
Performance information
Visit Parks Canada Fees Report for more information on service standards and performance results by fiscal year.
2.0 Remission calculation methodology
In cases where the service standard is not met, applicants will be refunded a portion of the fee paid. This amount is based on the proportion by which the standard has not been met.
Remissions for this program will not exceed 50%. The proportion of the fee remitted will correspond to the following tiers, which reflect the service standard timeline:
Tier level |
Service standard timeline |
Days over service standard that may warrant a remission |
Percentage of fee to be remitted |
|---|---|---|---|
| Tier 1 | 25 days or less | 1 to 5 business days | 25% |
| Tier 1 | 25 days or less | 6 business days or more | 50% |
| Tier 2 | Between 26 and 45 days | Up to 20 business days | 25% |
| Tier 2 | Between 26 and 45 days | 21 business days or more | 50% |
| Tier 3 | 46 days and above | Up to 30 business days | 25% |
| Tier 3 | 46 days and above | 31 business days or more | 50% |
3.0 Service standards
In this section
- Table 1a. Permit applications: Residential development permit applications
- Table 1b. Permit applications: Non-residential development permit applications
- Table 1c. Permit applications: Building permit applications
- Table 1d. Permit applications: Other permit applications
- Table 2. Permit administration
- Table 3. Land use authorization surcharges
- Table 4a. Land use planning administration: Compliance reports
- Table 4b. Land use planning administration fees: Legal agreements
- Table 4c. Land use planning administration fees: Other
- Table 5. Subdivision planning administration
These service standards indicate processing timelines that may be expected under normal circumstances. Service standards do not apply where applications or requests have been withdrawn by the applicant, or where information was not provided within a prescribed timeframe, as applicable. For the purpose of administering these service standards, a decision on an application does not necessarily constitute the issuance of an authorization or permit.
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Existing | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified Parks Canada will arrive at a decision on the application within 60 business days. | 3 |
| Addition to existing gross floor area | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 75 business days. | 3 |
| New construction of up to 2 dwelling units | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 180 business days. | 3 |
| New construction of 3 or more dwelling units | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 200 business days. | 3 |
| New construction of accessory buildings | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 120 business days. | 3 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Existing | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 120 business days. | 3 |
| Addition to existing gross floor area | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 120 business days. | 3 |
| New construction for projects with a gross floor area less than 465 m2 | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 210 business days. | 3 |
| New construction for projects with a gross floor area greater than 465 m2 | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 210 business days. | 3 |
| New construction of accessory buildings | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 90 business days. | 3 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Residential use | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
| Non-residential use | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
| Agricultural use | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Demolition permit | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
| Sign permit - Building sign | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
| Sign permit - Freestanding sign | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 45 business days. | 2 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Permit amendment made to a previously approved and valid permit | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision within 45 business days. | 2 |
| Permit extension and/or renewal | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision within 25 business days. | 1 |
| Review of decision (certain permit types only) | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision within 60 business days. | 3 |
| Occupancy authorization prior to issuance of certificate of completion, per residential dwelling or commercial unit | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision within 30 business days. | 2 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Surcharge for retroactive application review | Once an application has been deemed complete, meaning all required documentation and fees have been received, Parks Canada will arrive at a decision on the application within the applicable service standard of the base permit application fee. | 3 |
| Development permit - Discretionary use | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 180 business days. | 3 |
| Development permit - Temporary use | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within 180 business days. | 3 |
| Development permit - Variance surcharge | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will arrive at a decision on the application within the applicable service standard of the permit application associated with the proposed variance plus 90 business days. | 3 |
| Land use policy amendment surcharge | Once an application has been deemed complete, meaning all required documentation and fees have been received and verified, Parks Canada will arrive at a decision on the application within the applicable service standard of the permit application associated with the proposed amendment plus 260 business days. | 3 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Residential | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will issue a compliance report for a residential use within 15 business days. | 1 |
| Residential (Expedited service) | Upon written confirmation that the request for an expedited service has been approved, and all required documentation and fees have been provided and verified, Parks Canada will issue an expedited compliance report for a residential use within 10 business days. | 1 |
| Non-Residential | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will issue a compliance report for a commercial use within 20 business days. | 1 |
| Non-Residential (Expedited service) | Upon written confirmation that the request for an expedited service has been approved, and after all required documentation and fees have been received and verified, Parks Canada will issue an expedited compliance report for a commercial or institutional use within 15 business days. | 1 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Cost recovery deposit agreement | Upon written acceptance of the request, and all required documentation and fees have been provided and verified, Parks Canada will endorse and return a legal agreement within 45 business days. | 2 |
| General legal agreement | Upon written acceptance of the request, and all required documentation and fees have been provided and verified, Parks Canada will endorse and return a legal agreement within 40 business days. | 2 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Address assignment, per unit | After all required documentation and fees have been provided and verified, Parks Canada will issue a civic address determination within 35 business days. | 2 |
| Pre-application meeting | Upon written acceptance of the request, and all required documentation and fees have been provided and verified, Parks Canada will schedule a pre-application meeting within 30 business days. | 2 |
| Public meeting | Upon providing receipt of inquiry, Parks Canada will confirm involvement in a public meeting within 30 business days. | 2 |
Fee name |
Service standard |
Remissions calculation tier |
|---|---|---|
| Preliminary approval of subdivision lot boundary adjustment | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will arrive at a decision within 90 business days. | 3 |
| Preliminary approval of a condominium building conversion | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will arrive at a decision within 180 business days. | 3 |
| Preliminary approval of subdivision plan | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will arrive at a decision within 180 business days. | 3 |
| Final approval of subdivision plan | Once an application has been deemed complete, meaning all required documentation and fees have been provided and verified, Parks Canada will arrive at a decision within 45 business days. | 2 |
4.0 Enquiries
Enquiries on remission eligibility, or regarding this program specific remissions approach can be directed to local staff where a project is proposed or submitted to permis-permits@pc.gc.ca.
- Date modified :