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Banff Dispatch, non-emergency (24 hours): (403) 762-1470

Cell phone coverage is not reliable throughout the national park


Banff Visitor Centre (Hours)
224 Banff Avenue, Town of Banff
Phone: 403-762-1550
Fax: 403-762-1551
Email: pc.banff-vrc.pc@canada.ca

Lake Louise Visitor Centre (Hours)
Village of Lake Louise, next to the Samson Mall
Phone: 403-522-3833
Fax: 403-522-1212
Email: pc.lakelouiseinfo-infolakelouise.pc@canada.ca

Backcountry camping and grazing area reservations
Banff: 403-762-1556
Lake Louise and the Icefields Parkway: 403-522-1264
*If you are unable to get through on one line, please try the other.

Campground reservations
1-877-RESERVE (1-877-737-3783)

Wildlife reporting

Please report the following to Banff Dispatch: 403-762-1470

  • Any close or negative encounters with wildlife
  • Observations of large carnivores (black bears, grizzly bears, wolves, cougars)
  • Elk inside the Banff townsite

Carefully try to identify the species, and note the animal's description and behaviour.

Social media

Banff National Park

Facebook Banff National Park facebook.com/BanffNP
Twitter @BanffNP twitter.com/banffnp
YouTube Parks Canada Agency Banff National Park's playlist

Mountain Safety in Canada's National Parks

Facebook Parks Mountain Safety facebook.com/ParksMountainSafety
Twitter @ParksMtnSafety twitter.com/parksmtnsafety

Park wardens

Phone: 1-888-WARDENS (1-888-927-3367) Toll-free 24 hrs a day, 7 days a week

Canada National Parks Act offences we'd like to hear about include:

  • Feeding and harassing wildlife
  • Campground and noise complaints
  • Littering
  • Removal of natural or cultural artefacts
  • Fishing violations
  • Poaching
  • Polluting


Parks Canada
Banff Field Unit
P.O. Box 900
Banff, AB
T1L 1K2