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Lachine Canal National Historic Site
Looking for more information about the activities offered at Lachine Canal National Historic Site, hours of operation, fees, permit applications, or would you like to submit a comment or complaint? Email us or give us a call.
General inquiries
For emergencies, call 911.
If you have any questions or to report an incident, contact us by phone or email and a team member will contact you as soon as possible if the situation requires follow-up.
Reporting Homeless Encampments
To report the presence of an encampment along the Lachine Canal National Historic Site, please contact our team. Interventions are carried out in collaboration with local authorities and partner organizations, using a safe and respectful approach.
Lockstations
Lock operators are available during the navigation season only. See our operation hours page for details.
Please use VHF-Canal 68 during hours of operation.
514-496-1536 - Lock No. 1, Old-Port of Montréal
514-595-6594 - Lock No. 5, Lachine
Administrative office address
For administrative services only.
Quebec Waterways - Parcs Canada
1899, boulevard De Périgny
Chambly, Quebec
J3L 4C3
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Claim or compensation request following an incident
If you believe you have suffered damage or loss at the Lachine Canal National Historic Site, please contact our team by email at infocanalqc@pc.gc.ca, describing clearly and in detail the nature of the incident and the circumstances surrounding it. We will then provide you with the steps to submit a claim to the Government of Canada.
Important: Submitting a compensation claim does not necessarily mean you will receive compensation. All claims are investigated and responded to in writing. The review process may take several weeks. In the meantime, to limit losses, report the incident to your insurer, who may have a contractual obligation to repair the damage immediately. Your insurer may then seek reimbursement from Parks Canada.
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